PADS4 Installation Manual

How to upgrade PADS4 Viewer

In this section

Automatic upgrade
Describes the steps to have your PADS4 Viewers perform upgrade automatically.

Manual upgrade using PADS4 Client setup
Describes the steps to perform the upgrade to your PADS4 Viewers manually.

Other manual upgrade

Be aware that PADS4 needs admin rights and when the update is installed in a different folder as the first installation has taken place, this can cause the Viewer to malfunction because of insufficient permissions.
We do not provide other upgrade steps than using the PADS4 Client setup to install Viewers.

*Please note that this applies to Windows based PADS4 Viewers only. HTML5 based PADS4 Viewers will automatically upgrade when the PADS4 Servers are upgraded.
Check out the Install PADS4 HTML5 Viewers section for more information about installation on HTML5 devices.

Automatic upgrade

PADS4 Viewers can be automatically upgraded via the PADS4 Agent that is installed on the upgraded PADS4 Main Server and or PADS4 Sub Server.

Be aware that you have to upgrade the PADS4 Server first before you are able to upgrade a Viewer using the PADS4 Agent.
The upgrade process uses the version of the installed PADS4 Server and installs the same version on the Viewer.

NOTE: If you are planning to use a script to update Viewers and not use the automatic upgrade using the PADS4 Agent, be aware that the Viewers were installed using Admin rights. Updates where the destination folder specified is different from the original installation folder will malfunction due to insufficient permissions. Please update the PADS4 Viewer using the same folder as used during the first installation.

To upgrade PADS4 Viewers automatically

You need to use the PADS4 Agent application installed on the PADS4 Main Server or PADS4 Sub Server to upgrade the PADS4 Viewers to the same version as the PADS4 Main server and or PADS4 Sub Servers.

• Click the Start button on the Windows task bar
  
• Select (All) Programs, PADS4 and then Agent
  
• After having logged on successfully, the Agent's main window is shown
  
• Select the Scheduled Tasks window and click New Task in the ribbon bar
  
  
• A new window will be displayed. Scroll down the list and select Viewer Tasks and the Update Software option
  
  
• Click Next
  
• Select the Download and Install Update option from the Action drop down list
  
  
• Click Next
  
• Select the PADS4 Viewers that you would like to update.
  Select the Select All checkbox to update all the Viewers in your PADS4 system.
  
• Click Next
  
• Select when the update tasks should be executed. You can specify that the update will need to run now or a later time and date.
  If you specify that the update takes place at this moment, be aware that this will be visible to the audience in front of the Viewer.
  
• Click Finish

The scheduled task will be forwarded to all selected Viewers and the Viewers will update on the selected date/time you have chosen.

You can view the progress of the scheduled task in the PADS4 Agent.

If the scheduled task has been successful, the PADS4 Viewers have been upgraded.

Manual upgrade

Follow the instructions as described in How to install PADS4 Viewer